SafeTo.Travel – Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the SafeTo.Travel application and related services (collectively, the "Service"), including the purchase, access, viewing, and use of individual digital travel intelligence reports.

By accessing the Service, creating an account, making a payment, or using any report, you agree to be legally bound by these Terms.
If you do not agree, do not use the Service.

1. Provider

SafeTo.Travel is operated by Pug Life Studio SRL, with registered address at Str. Mihai Eminescu, nr. 73A, Vila 7, Tunari, Ilfov, 077180, Romania ("SafeTo.Travel", "we", "us", "our").

Contact: [support@safeto.travel]

2. Scope and Users

These Terms apply globally and govern use by:

• Consumers (B2C): individuals purchasing reports for personal use
• Business Users (B2B): entities or professionals purchasing reports for internal business use

If you access or purchase on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Eligibility and Account Responsibility

You must be legally capable of entering into a binding agreement under applicable law.

You are responsible for:

• all activity under your account;
• safeguarding your access credentials;
• ensuring information you provide is accurate and current.

We may suspend or terminate access if we reasonably believe the Service is being misused, shared improperly, or used in violation of these Terms.

4. Nature of the Service (Important)

SafeTo.Travel provides informational travel intelligence only.

The Service:

• offers reports, assessments, indicators, and insights related to travel conditions and risks;
• is intended solely to support personal or internal decision-making.

The Service does not:

• guarantee safety or risk-free travel;
• provide emergency response, medical advice, legal advice, or security services;
• replace official government advisories or local authority guidance.

All travel decisions remain solely your responsibility.

5. Accuracy and Limitations

Travel conditions are dynamic and may change at short notice.
Reports reflect available information at the time they are generated and are intended to support informed decision-making.

6. Purchases, Payments, and Access

6.1 Pay-Per-Report Purchase Options

SafeTo.Travel sells digital travel intelligence reports on a one-time, per-report basis.

Reports may be purchased individually or as part of a multi-report package, which may include:

• access to one (1) report;
• access to three (3) reports; or
• access to nine (9) reports.

Each report accessed or generated under a multi-report package counts as one report and is deducted from the available report balance associated with your purchase.

Access is granted only to the specific reports you choose to generate and does not include access to any other reports, locations, or content unless separately purchased.

Unused report credits are non-transferable.

6.2 Access Enablement

After successful payment:

• access to the purchased report(s) is enabled within your account;
• reports may be viewed in the application;
• where available, reports may be downloaded to your device for offline viewing.

There is no physical or electronic delivery.
Access is considered enabled once the report becomes available in the application.

6.3 Payments and Pricing

Payments are processed through authorized third-party payment platforms.

Prices for reports are set by SafeTo.Travel but may be displayed and charged in the user's local currency, and may include applicable taxes, as determined by the payment platform.

The final price displayed at the time of purchase is the amount charged to the user's payment method.

7. Refund Policy (Final)

No Refunds After Report Generation

All purchases are final. No refunds are available once a report has been generated and access has been enabled.

This applies regardless of whether the report is viewed, downloaded, or used.

8. Use of Reports

8.1 Permitted Use

Reports are provided for:

• personal informational use (B2C), or
• internal business use (B2B).

You may:

• view reports within the application;
• store reports on your personal device for offline viewing.

8.2 Prohibited Use

You may not:

• share, resell, redistribute, or publish reports;
• make reports available to third parties;
• use reports as part of a commercial product or service;
• present reports as official or authoritative government guidance.

9. Intellectual Property

All reports, content, methodologies, scores, designs, trademarks, and software are the exclusive property of SafeTo.Travel or its licensors.

Your purchase grants a paid right of access and use of the specific report(s) only.
No ownership rights are transferred.

10. Abuse, Scraping, and Misuse

You may not:

• scrape or harvest data using automated tools;
• reverse engineer analytical methods or scoring;
• bypass access controls or usage limits;
• misrepresent the Service or its content.

We may use technical and legal measures to prevent abuse.

11. Third-Party Data

Some information may originate from third-party sources.
We do not control these sources and are not responsible for their accuracy or availability.

12. Privacy and Data Processing

We process personal data only as necessary to operate, secure, and improve the Service.

We do not sell personal data.

By using the Service, you consent to such processing in accordance with applicable data-protection laws.

13. Suspension and Termination

We may suspend or terminate access if you:

• breach these Terms;
• misuse the Service;
• create legal, security, or operational risk.

Upon termination, access rights end immediately.

14. Disclaimers

The Service and all reports are provided "as is" and "as available", to the maximum extent permitted by law.

15. Limitation of Liability

To the fullest extent permitted by law:

• SafeTo.Travel is not liable for indirect, incidental, or consequential damages;
• total liability shall not exceed the amount paid by you for the specific report giving rise to the claim.

16. Indemnification (B2B)

Business users agree to indemnify SafeTo.Travel against claims arising from misuse, unauthorized redistribution, or violation of law.

17. Sanctions and Export Controls

You may not use the Service in violation of applicable sanctions, export-control, or trade-restriction laws.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Romania, without regard to conflict-of-law principles.

The competent courts of Bucharest, Romania, shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except where mandatory consumer protection laws provide otherwise.

19. Changes to These Terms

We may update these Terms from time to time.
Continued use of the Service after changes take effect constitutes acceptance.

20. Final Provisions

If any provision is held invalid, the remaining provisions remain in force.

These Terms constitute the entire agreement between you and SafeTo.Travel regarding the Service.